Voice4Retail is an R&D project developed by Ideavity that explores the use of voice user interface (VUI) in retail environments. Our team conducted extensive research in fields such as voice recognition systems, natural language processing tools, and business rules engines to develop the platform.

Utilizing Laravel, Javascript, and Phonegap, the platform utilizes Google’s Speech-to-Text API to process and analyze user input and WIT for natural language processing and intent management. This allows users to register messages, instructions, or notes using their voice, which can then be used to automatically trigger business rules and actions such as stock replenishment or maintenance operations. The collected and automatically categorized information can also be used to support business decisions, detect customer trends, and identify sales bottlenecks.

The platform is flexible and allows for the creation of new rules and expanded functionality to better serve the needs of specific retail environments.